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ITIL V3 Expert Package
Name glenfisAcademy ITIL® V3 Expert Package (e)
Course Description P-V3EXP19-E
ITIL® V3 Expert Package
Pictogramm [?]
Intro The IT Infrastructure Library (ITIL®) is the internationally acknowledged framework for a consistent implementation of IT service management. It provides a good overview and a good understanding for interdependencies within an IT organization.
Course Specialities TheglenfisAcademy ITIL® V3 -Expert Package is a package, including all 5 ITIL® V3 Intermediate Lifecycle modules and the integration-seminar MALC:

- ITIL® V3 Intermediate Lifecycle Seminar: Service Strategy
- ITIL® V3 Intermediate Lifecycle Seminar: Service Design
- ITIL® V3 Intermediate Lifecycle Seminar: Service Transition
- ITIL® V3 Intermediate Lifecycle Seminar: Service Operation
- ITIL® V3 Intermediate Lifecycle Seminar: CSI
- ITIL® V3 Intermediate Managing Accross the Lifecycle

For your individual preparation you will be provided with the access to the relevant Glenfis eLearning-modules
Learning Goals Please refer to the corresponding Intermediate Lifecycle seminars
Target Audience The ITIL® V3 Expert Certificate is for managers and consultants in the IT management area concerned with the introduction or consulting of ITIL® Service Management.
Requirements - higher education level or level achieved through practical experience or self study
- ITIL® V3 foundation certificate
- good English skills
- eloquency, presentational abilities, empathy, meeting skills, teamworking abilities
- at least 2 years experience as a manager or consultant in the area of managing IT assets
Certificate ITIL® Expert Certificate
Course Manuals Please refer to the corresponding glenfisAcademy ITIL® V3 Intermediate Lifecycle modules

Access to the relevant eLearning modules is included
Further Details
Continuative Education ISO 20000 Consultant / Auditor
CobiT® 4.1 – IT Governance Foundation
Duration 5 x 3 days for ITIL V3 Intermediate Lifecycle Seminare
1 x 4 days for Managing Accross the Lifecycle Seminar

We offer this ITIL V3 Expert Package for the sensational price of € 10'250.-- (all exam fees extra) (CHF 16'400.-)

Are you interested? Please apply:
info@glenfis.ch
Company Course Request inhouse offer:
academy@glenfis.ch
Training Language


Course From To Location Organizer Seminar Exam OK 
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