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Glenfis is an officially licensed ITIL® software assessor

In addition to the basic ‘must’ requirements of the OGC/APMG software function plan based on the ITIL® core books, the criteria for the glenfisPassed service primarily also include practitioner and implementation requirements on the part of the Glenfis experts. Glenfis has successfully passed through the three-stage auditing process and is now the second company to be officially appointed as a licensed software assessor - the first company to do so in the heart of Europe.

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Folgende Tool Hersteller wurden seit November 2011 erfolgreich durch Glenfis zertifiziert:

Company Tool Audited Processes
Date
iET Solutions GmbH iET ITSM V6.0 - Service Portfolio Management
- Service Catalogue Management
- Service Level Management
- Availability Management
- Change Management
- Service Asset & Configuration Mgmt
- Release and Deployment Mgmt
- Knowledge Management
- Event Mgmt
- Request Fulfilment
- Incident Mgmt
- Problem Mgmt
24.5.2013
Cherwell Software Inc.
Cherwell Service Management V3.6
- Request Fulfillment
- Change Management
- Service Catalogue Mgmt
22.12.2011
USU AG Valuemation 4.2 - Incident Mgmt
- Problem Mgmt
- Change Mgmt
- Request Fulfilment
- Service Portfolio Management
- Service Asset & Configuration Mgmt
- Service Catalogue Mgmt
- Financial Mgmt
- Release & Deployment Mgmt
- Knowledge Mgmt
21.12.2011
 USU AG USU KnowledgeCenter 5.4 - Knowledge Management 1.11.2011
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