In our glenfisAcademy our aim is to impart and sustain knowledge concerning IT governance; to learn or to deepen the knowledge of techniques and methods of standards und frameworks such as IT service management. In order that the sustainability and viability of IT service management concepts can be ensured in the long term, competency must be built up internally. We accompany you through all steps of the training; up to the desired maturity – and proficiency.
Glenfis offers comprehensive training and certification programs for the relevant standards and frameworks: from overview to practical experience seminars, from ITIL foundation to ITIL service manager, and from CobiT to ISO 20000 consultant & auditor. In order that our training courses have the best possible practical experience, a continuous exchange of experience takes place between our trainers, consultants and coaches. And with our interactive process simulation, the interrelations between ITSM and the capability of ITIL become visible.