At Glenfis since 2008
After my education in France (studies in language, education science, didactics) and a several-year stay abroad, I began my IT career as a technical engineer in 1998.
From 2000, I was responsible for a range of IT infrastructure projects at an international IT service company in the role of Service Delivery Manager.
I have also managed other successful projects including the deployment of service management processes. I established the organisation for an end-to-end delivery system for a world-leading company in the electronics sector. In addition to this, I led an IT team through an organisational change phase (reorganisation of business processes), collaborated on international projects, and was responsible for the fulfilment of contracts and of demand management.
I have completed an undergraduate degree in Electrical Technology and am now active at Glenfis as a certified ITIL® Expert and professional cloud service manager for Sourcing Governance Foundation, PRINCE2, COBIT, and ISO/IEC 20000, as well as certified consultant & internal auditor.