Glenfis Trainings on
ISO/20000

  
eLearningPublicInhouse

ISO/IEC 20000 Practitioner

Advanced seminar for the understanding, planning and implementation of IT service management processes in the context of the application and implementation of ISO 20000.
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eLearningPublicInhouse

ISO/IEC 20000 Foundation

Practically-oriented basic course that teaches the relationships between the ISO/IEC 20000 standard and IT service management, as well as with best practices in IT service management.
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eLearningPublicInhouse

ISO/IEC 20000 Auditor

Preparatory course for auditors towards the implementation of ISO/IEC 20000 certification.
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