When multiple people are involved in business activities, coordination and collaboration are crucial. Because organizations are usually hierarchical, direction is often provided from the top down. Unless the objectives and actions of different groups are planned and aligned, their desired outcomes will likely not be achieved. Even if they are achieved, poor coordination usually results in missteps, restarts, and rework
Thorough planning creates a shared understanding of how work will be organized and managed, allowing contributors to understand their roles and to coordinate and collaborate efficiently and effectively. Finally, improvement is a critical component of any successful organization. Identifying and acting upon opportunities for improvement ensures that the organization grows and remains successful over time.
The candidate must have passed the ITIL 4 Foundation examination.
ITIL® 4 Direct, Plan and Improve Certificate, awarded through Peoplecert and is one of the modules 4 to achieve the Managing Professional Certificate
The exam is available in English only.
The course material is in English. The ITIL® 4 Direct, Plan and Improve folder contains:
|Start||End||Duration||Location||Language||Price CHF excl VAT||Status|
|Start27.01.2020||End29.01.2020||Duration3 days||LocationZürich||LanguageDE||Price CHF excl VAT2'900.-||StatusBook|
|Start18.05.2020||End20.05.2020||Duration3 days||LocationZürich||LanguageDE||Price CHF excl VAT2'900.-||StatusBook|
|Start01.09.2020||End03.09.2020||Duration3 days||LocationZürich||LanguageDE||Price CHF excl VAT2'900.-||StatusBook|
|Start14.12.2020||End16.12.2020||Duration3 days||LocationZürich||LanguageDE||Price CHF excl VAT2'900.-||StatusBook|
Early bird discount
If you book your course more than 4 months in advance you will get a rebate of 10% on the course fee.
Motivate your colleagues. Already with 3 people in the same course and simultaneous registration we grant interesting discounts on the course fees:
The discounts are not cumulative - it is always the highest that counts.
Please place your requests at: