The purpose of this course is to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value.
Engagement is important in the optimization of service value because, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder.
To drive stakeholder value, stakeholders contribute to the creation of service value by exploring the following:
The candidate must have passed the ITIL 4 Foundation examination.
ITIL® 4 Drive Stakeholder Value Certificate, awarded through Peoplecert and is one of the modules 4 to achieve the Managing Professional Certificate
The exam is available in English only.
The course material is in English. The ITIL® 4 Drive Stakeholder Value folder contains:
|Start||End||Duration||Location||Language||Price CHF excl VAT||Status|
|Start20.04.2020||End22.04.2020||Duration3 days||LocationONLINE||LanguageDE||Price CHF excl VAT2'900.-||StatusBook|
|Start12.08.2020||End14.08.2020||Duration3 days||LocationZürich||LanguageDE||Price CHF excl VAT2'900.-||StatusBook|
|Start02.11.2020||End04.11.2020||Duration3 days||LocationZürich||LanguageDE||Price CHF excl VAT2'900.-||StatusBook|
Early bird discount
If you book your course more than 4 months in advance you will get a rebate of 10% on the course fee.
Motivate your colleagues. Already with 3 people in the same course and simultaneous registration we grant interesting discounts on the course fees:
The discounts are not cumulative - it is always the highest that counts.
Please place your requests at: