VeriSM™ is the latest Service Management model, which was specifically developed with the focus on the challenges you are facing in the digital age. Though it’s not a “one size fits all” approach, it shows how to recognize the needed resources, environment, technology and suitable management practices with a “Management Mesh”.
Based around the VeriSM™ model, it shows organizations how they can adopt a range of management practices in a flexible way to deliver the right product or service at the right time to their consumers. VeriSM™ allows for a tailored approach depending upon the type of business you are in, the size of your organization, your business priorities, your organizational culture – and even the nature of the individual project or service you are working on. Rather than focusing on one prescriptive way of working, VeriSM™ helps organizations to respond to their consumers and deliver value with integrated service management practices.
VeriSM™ describes a service management approach which is:
VeriSM™ is essential reading for anyone who works with products and services. It will be of particular interest to:
The VeriSM™ Foundation exam is available in English only.
Can be combined with the following simulation programms:
Early birds rebate
If you book your course more than 4 months in advance you will get a rebate of 10% on the course fee.
Motivate your colleagues. Already with 3 people in the same course and simultaneous registration we grant interesting discounts on the course fees:
The discounts are not cumulative - it is always the highest that counts.
Queries about this seminar or a request for proposal for an in-house seminar: