Glenfis Trainings on

IT4IT™ Foundation - Part 1  [P-I4IF2]


Course topic

IT4IT™ Foundation Training is a two-day classroom based training program that provides a structured approach to designing, sourcing and managing services in a Value Chain-based framework.

The Open Group IT4IT™ Reference Architecture standard comprises a reference architecture and a value chain-based operating model for managing the business of IT. It provides prescriptive guidance on how to design, procure and implement the functionality needed to run IT. The end-to-end, ‘how to’ emphasis of the IT Value Chain and IT4IT™ Reference Architecture also enables the state of services that IT delivers to be systematically tracked across the service lifecycle. IT4IT™ is the basis for the digital transformation within the IT and thus the basis for successful DevOps implementations.

Training Topics

  1. Training Introduction
  2. IT4IT™ Standard Overview
  3. Definitions
  4. Basic Concepts
  5. IT4IT™ Reference Architecture Core
  6. Strategy to Portfolio Value Stream
  7. Requirement to Deploy Value Stream
  8. Request to Fulfill Value Stream
  9. Detect to Correct Value Stream
  10. IT4IT™ Certification Program
  11. Training Summary

Training Objectives

The learning objectives focus on knowledge and comprehension of the terminology, structure and concepts of the IT4IT™ Reference Architecture. The course provides prescriptive guidance on the specification and interaction with a consistent service model backbone (common data model/context).

The course will ultimately prepare participants for IT4IT™ Foundation Certification, attained via a 40 question exam.

Training Preconditions

No formal prerequisites necessary. Basic Knowledge of Service Management will support.

Target group

  • Individuals who require a basic understanding of the IT4IT™ Reference Architecture and IT Value Chain
  • IT Professionals who are responsible for delivering IT services
  • IT Professionals/Practitioners who are focused on instrumenting the IT management landscape
  • Enterprise Architects who are responsible for IT business transformation
  • Individuals who want to achieve IT4IT™Level 2 certification


IT4IT™ Foundation Certification, awareded by The Open Group

The exam can be taken directly within the course (from your own PC) or in a PearsonVUE test center.


IT4IT™Foundation Folder including:

  • Student Workbook
  • IT4IT™Slideset
  • USB-Stick
    • with Slideshow
    • IT4IT™ Mock-Exam Generator
    • IT4IT™ Reference-charts
  • Book: IT4IT™ Foundation Study Guide - Preparation for the IT4IT™ Part 1 Examiniation

Public    IT4IT™ Foundation - Part 1

Start End Duration Location Language Price CHF Status
Start10.08.2020 End11.08.2020 Duration2 days Location LanguageDE Price CHF2'550.- StatusBook
Start05.11.2020 End06.11.2020 Duration2 days Location LanguageDE Price CHF2'550.- StatusBook
Certification fee included


An internal Seminar at your premise is possible, from at least six persons


Early birds rebate

If you book your course more than 4 months in advance you will get a rebate of 10% on the course fee.

Volume discount

Motivate your colleagues. Already with 3 people in the same course and simultaneous registration we grant interesting discounts on the course fees:

  • 3 persons on the same course date 10%
  • 4 persons on the same course date 15%
  • 5 persons on the same course date 20%

The discounts are not cumulative - it is always the highest that counts.

Queries about this seminar or a request for proposal for an in-house seminar:

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