Glenfis Trainings on

IT4IT Foundation - Part 1  [P-I4IF2]


Course topic

IT4IT™ Foundation Training is a two-day classroom based training program that provides a structured approach to designing, sourcing and managing services in a Value Chain-based framework.

The Open Group IT4IT Reference Architecture standard comprises a reference architecture and a value chain-based operating model for managing the business of IT. It provides prescriptive guidance on how to design, procure and implement the functionality needed to run IT. The end-to-end, ‘how to’ emphasis of the IT Value Chain and IT4IT Reference Architecture also enables the state of services that IT delivers to be systematically tracked across the service lifecycle. IT4IT is the basis for the digital transformation within the IT and thus the basis for successful DevOps implementations.

Training Topics

  1. Training Introduction
  2. IT4IT™ Standard Overview
  3. Definitions
  4. Basic Concepts
  5. IT4IT™ Reference Architecture Core
  6. Strategy to Portfolio Value Stream
  7. Requirement to Deploy Value Stream
  8. Request to Fulfill Value Stream
  9. Detect to Correct Value Stream
  10. IT4IT™ Certification Program
  11. Training Summary

Training Objectives

The learning objectives focus on knowledge and comprehension of the terminology, structure and concepts of the IT4IT™ Reference Architecture. The course provides prescriptive guidance on the specification and interaction with a consistent service model backbone (common data model/context).

The course will ultimately prepare participants for IT4IT™ Foundation Certification, attained via a 40 question exam.

Training Preconditions

No formal prerequisites necessary. Basic Knowledge of Service Management will support.

Target group

  • Individuals who require a basic understanding of the IT4IT Reference Architecture and IT Value Chain
  • IT Professionals who are responsible for delivering IT services
  • IT Professionals/Practitioners who are focused on instrumenting the IT management landscape
  • Enterprise Architects who are responsible for IT business transformation
  • Individuals who want to achieve IT4IT™Level 2 certification


IT4IT™ Foundation Certification, awareded by The Open Group


IT4IT™Foundation Folder including:

  • Student Workbook
  • IT4IT™Slideset
  • USB-Stick
    • withSlideshow
    • IT4IT Mock-Exam Generator
    • IT4IT™ Reference-charts
  • Book: IT4IT™ Foundation Study Guide - Preparation for the IT4IT Part 1 Examiniation

Public    IT4IT Foundation - Part 1

Start End Duration Location Language Price CHF Status
Start15.07.2019 End16.07.2019 Duration2 days Location LanguageDE Price CHF2'250.- StatusBook
Start17.10.2019 End18.10.2019 Duration2 days Location LanguageDE Price CHF2'250.- StatusBook
Certification fee included


An internal Seminar at your premise is possible, from at least six persons


Early birds rebate

If you book your course more than 4 months in advance you will get a rebate of 10% on the course fee.

Volume discount

Motivate your colleagues. Already with 3 people in the same course and simultaneous registration we grant interesting discounts on the course fees:

  • 3 persons on the same course date 10%
  • 4 persons on the same course date 15%
  • 5 persons on the same course date 20%

The discounts are not cumulative - it is always the highest that counts.

Queries about this seminar or a request for proposal for an in-house seminar:

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