The Truth About the Service Catalog (Panel Session)

Glenfis-Webinar vom 9. April 2014

Aufzeichnung der aufgezeichneten Panel-Session:

Klicken Sie HIER

Download der Folien: HIER

Service, Service Request and the Service Catalog. There has been much confusion surrounding the definition, differences and use of the service catalog. Which is which? Why can't all service requests be part of the catalog?

In this dynamic panel session, Patrick Bolger, Colin Rudd and Martin Andenmatten will tackle commonly asked questions about the service catalog and give their own opinions based on their many years of experience in ITSM. This will be a very interactive presentation and audience members are encouraged to ask questions throughout the webinar, which will be answered by the experts in real-time.

If you already have a question in mind, send a tweet with the hashtag #BrightTALKITSM and our presenters will collate before the event and answer them during the debate.


Rahmenorganisation

Datum: 9.4.2014
Zeit: 16:00 (CET)
Dauer: 60 Min
Sprache: Englisch
Organisation: BrightTalk
Pannelist:
- Martin Andenmatten
- Colin Rudd
- Patrick Bolger

[ X ]
Kurse
Schnell-
suche
Pontine - eine Marke der Glenfis AG